MOBILITY CALL CENTER

800-535-6883

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Formerly known as RTC, the Clipper Access discount card entitles qualified persons with disabilities aged 64 and under to a reduced fare on fixed-route transit systems throughout Solano County and the San Francisco Bay Area. You can load value and passes on your Clipper Access card. This one card makes it simple and easy to travel on all types of transit including the bus, BART, and ferry.

(NOTE: Excludes Vacaville City Coach Direct, Suisun Microtransit, Rio Vista Delta Breeze, Dixon Readi-Ride, Capitol Corridor and Solano County paratransit)

Where to Apply in Person or by Phone

Below are the in-person locations in Solano County

Solano Mobility Call Center

423 Main Street, Suisun City, California, USA

Phone: 1(800)-535-6883

Hours: Monday - Friday 8am - 5pm.

Vallejo Transit Center

311 Sacramento St, Vallejo, CA

Phone: 707-648-4666

Hours: Monday - Friday 8am - 7pm

FAST Administrative Office

Phone: (707) 434-3800

Hours: Mon, Tues, Thurs: 8AM - 12PM, 1PM - 5PM

Visit the 511 Clipper Access website below

Website: https://511.org/travel/transit/clipper-access/apply

How to Apply

  1. Complete an application form for either “Basic” or “Medical” eligibility.
  2. Incomplete applications will not be accepted.
  3. Present valid government issued photo identification – such as a current California driver’s license, California Identification Card, U.S. passport, Alien Registration Card, U.S. Military Identification Card or Military Dependent Card.
  4. For “Basic” eligibility, you must also bring the applicable documentation listed on the form.
  5. Your photo will be taken at the transit agency where you submit your application.

When you receive your Clipper Access card, you will be immediately eligible for reduced fares on all participating transit systems. No additional proof of eligibility is required, but you must show the Clipper Access card at the time you pay the fare.

 

Frequently Asked Questions

Where are applications accepted and processed?

Applications for the Clipper Access card are accepted at San Francisco Bay Area transit agency locations and forwarded to a central office. The Central Processor then reviews and verifies applicant information and prepares a card that is printed and mailed by the Clipper program.

What if I am 65 or older?

If you are 65 years of age or older, you qualify for a Senior discount, which is the same discount offered by the Clipper Access card. If you are a Senior and have a qualifying disability, you will not be issued a new or renewal Clipper Access card. The application process for a Senior Clipper card is easier and quicker than for the Clipper Access card, and the Senior card does not need to be renewed.

The Clipper Access Program no longer issues cards to seniors. The Senior Clipper card offers the same features and discounts. You can obtain a Senior Clipper card at your local transit agency. The card is free and does not expire.

Click here for information on how to obtain a Senior Clipper card.

Do I need to show identification in addition to my Clipper Access card when I use it?

No. When you receive your Clipper Access card, you will be immediately eligible for reduced fares on all participating transit systems. No additional proof of eligibility is required, but you must show the Clipper Access card at the time you pay the fare.

Can I get the card same day?

No. The card can take up to 21 days to be processed and sent out.